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Frequently Asked Questions

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How do I open a Royal BD account?
Go to the registration page and easily create an account by providing your phone number and required information.
What are the rules for depositing money?
Go to the 'Deposit' option in your profile and deposit BDT using your preferred payment method.
How long does it take to withdraw money?
Generally, it is processed quickly after the request, but it may take some time depending on the payment gateway.
Can I download the mobile app?
Yes, you can download the official app for Android and iOS from our download page.
What should I do if I forget my password?
Click on the 'Forgot Password' option on the login page to reset your password via your registered phone number.
How do I claim a bonus?
Go to the promotions section to view current offers and claim your bonus by fulfilling the terms and conditions.
How do I contact customer support?
You can contact us directly using our live chat or the contact details available on the support page.